- Getting Started with Your iPad
- Common Sense Media resources for Parents
- Common Sense Media para las familias
Student accounts for every K-12 student, including Google Drive, Google Classroom, OneDrive Microsoft Teams, Microsoft Word, Excel, and Powerpoint. At schools.nyc.gov/learn-at-home, parents can access a list of free online resources organized by content and grade level that can be accessed at home. There are suggested daily student schedules, guides and instructional materials for instructional activities in at least nine languages, recommended educational television shows, and links to a variety of books, magazines and websites on a wide range of topics that appeal to children at all ages.
There will be over 400 meal hubs across the city, and families can find a meal hub location online, or by calling 877-877 FOOD.
Family Welcome Centers and P311
DOE is committed to keeping regular communication channels in place for families to the fullest extent possible, while ensuring we are keeping our staff safe. To that end, Family Welcome Center (FWC) buildings have been temporarily closed and staff members are working remotely to support families. FWC staff are available by email, contact information by borough below, and are prepared to assist with enrollment and placement of new admissions, questions around admissions, information about offers, and waitlists. There may be higher than usual volume but we are aiming to respond to all requests within 48 hours.
Our employees at P311, the DOE’s Parent Support Line, are beginning to prepare for remote work beginning next week and will use a remote call management/routing software to avoid disruption in services for P311 callers. Parents can call 311 and say “Schools” to be routed to someone who can assist you.
Famlies can receive direct support from a FWC staff member by e-mailing your questions to:
Staten Island: firstname.lastname@example.org